PRIVATE LIFE & COOKIES POLICY

Who are we

Energinet Elsystemansvar A/S

Tonne Kjærsvej 65

7000 Fredericia

Tlf.: 70 10 22 44

Fax: 76 24 51 80

info@energinet.dk

Privacy & Cookie Policy

In connection with your use of the Energy Data Service website, we will collect some information about you. You must be aware that, upon acceptance of our Privacy and Cookie Policy, you accept the contents of this description.

Privacy Policy

Information obtained and processed when you visit the site: When visiting the site, it automatically detects which IP address you have. In addition, information about your use of the site is collected (see our cookie policy, which must be read in conjunction with this privacy policy). Your IP address is only used in connection with the operation of the website, as well as for collecting visitor statistics on your visitor behavior on the site.

Information obtained and processed by creating user profile, ordering newsletter or requesting various support services: Energy Data Service collects and processes personal information that you enter on the website when creating a user profile when you order our newsletter or contact our information service. The information we collect is your name, email and the description you as a user can add your profile (optional).

Your information is partially public and anyone will have access to view your username and your description. All other information, including information about which data sets you download from the Energy Data Service cannot be viewed in public. You can at any time delete your Energy Data Service profile, if you should wish so.

Your information is only processed in countries defined as safe by the EU, i.e. The information is not transmitted to any non-secure countries outside EU / EEA.

The purpose of obtaining and processing information The purpose of Energy Data Service of obtaining information is that (1) could identify you as a user (2) to serve you as a user as best as possible.

Your information is shared with Google, in relation to Google Analytics, and with Disqus in relation with the discussion forum.

Your rights

When we process information about you, you have certain rights. Below are briefly how to make use of them and what rights you have.

In all cases, requests for the use of your rights must be sent to energida-ta@energinet.dk, incl. Information about username and email address necessary for us to find you in our system and for us to verify that you are the one you say you are.

You have the following privileges:

  • Right to understand what categories of information we process about you and why (similar to what you may have read above) as well as a copy of the information we have stored about you.
  • Right to revoke your consent to processing your information
  • Right to receive incorrect information addressed to us
  • Right to get information deleted
  • Right to restrict the processing of your information

Important information about consent

Energy Data Service collects certain information from your computer when you visit the site using cookies. The purpose of collecting information is to collect visitor statistics regarding your use of the site, including Energy Data Service emails, and to provide you with the best possible experience of the site as a user. We do not disclose information about your visit to our website to third parties in cases other than those described in this cookie policy.

Cookies on our websites

The information we collect about your use of the site is used to compile statistics on what will be downloaded on our pages, which pages are most commonly used, which page visitors typically follow and the like. Energy Data Service's purpose of obtaining information is to collect visitor statistics regarding your use of the site to provide you with the best possible experience of the site. We do not disclose information about your visit to our website to third parties in cases other than those described in this cookie policy. Our sites primarily use the following two types of cookies:

Operationally required cookies

These cookies are essential for the operation of our website. They allow you to browse and use our site. If you disable these cookies, the site will not work properly.

Performance Cookies

These cookies collect information about how visitors use the site and monitor site performance. For example, performance cookies tell us which pages are popular, monitor traffic to our site, and aggregate anonymous analytical information. Performance cookies can also be used to identify and remedy operational issues with the site. Energy Data Service uses Google Analytics to collect statistics about your use of the site, including what you download, which pages you visit, etc. Read more about Google Analytics using cookies.

Contact us if you have questions

You are always welcome to contact us if you have questions about how we use your visit data. Please contact energidata@energinet.dk

Complaint to Data Inspectorate

In addition to the above rights, you are always entitled to complain about our pro-cessing of data to the Data Inspectorate:

Datatilsynet

Borgergade 28,5

DK-1300 København K

Denmark

Our Dataprotection Officer

If you have any question, you can contact us using the above contact information, or you can contact our dataprotection officer at kontaktDPO@energinet.dk or by phone on +45 70262977.